Tariq Baig
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Tariq Baig

Leading IT Strategy, Delivering Successful Projects, Driving Digital Transformation, Owning Product Vision, Smart Business Solutions, Building Scalable Applications

PMP®, ITIL®4, SσYB™, MCP

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Learn About Me

15 Years Experience

Solution-focused professional with a stellar reputation of over 15 years in leading large-scale technology projects from inception to completion. Adept in analyzing complicated issues, creating iterative procedures, and managing change. driving process improvements, competitive advantage, and bottom-line gains by coordinating business objectives with technical solutions.

Product and Project Management

95%

Information Technology Services and Automation

90%

Digital Transformation & Implementation

90%

Designing and Developing Web/Desktop Applications

95%

WHAT I DO

Core Areas of Expertise

IT Planning and Management

Digital Transformation

Project Management

Operational Excellence

Product Owner

Leadership Acumen

IT Services & Automation

Water fall, Agile Methodology

Customer Support Management and Requirements

Project & Application Delivery Management

Process Engineering

Performance and scalability

ERP & ERP Modules Implementation

Web & Desktop Application Development

Applications Administration & Support

Testing & Quality Assurance

Database Design & Management

Communication

Technical requirements

IT Systems Analyst

Vendor Management

Problem Solving

Client Focus

Creativity

My Resume

Working Experience

Oct 2024 - Present

Head of Systems and Development

AGAD United for Investment Company - Jeddah, KSA
sister company of ALBAIK

Executive Profile
Technology leader driving enterprise digital transformation, ERP modernization, and IT strategy execution across investment and corporate sectors. Trusted advisor to executive leadership, delivering scalable systems, operational automation, and secure cloud infrastructure that improve efficiency, visibility, and long-term business scalability.

Selected Executive Achievements
♦ Leading IT Projects and Digital Transformation Across Multiple Organizations.
♦ Led enterprise-wide Odoo ERP implementation across Finance, Real Estate Investment, HR, Procurement, and Administration, establishing a fully integrated digital ecosystem and eliminating fragmented legacy systems.
♦ Accelerated digital transformation by deploying the Smart Industry Readiness Index (SIRI) framework, enabling structured Industry 4.0 adoption, digital maturity advancement, and strategic technology alignment.
♦ Transformed manual and siloed operations into automated, centralized workflows, significantly improving reporting speed, operational efficiency, and data accuracy across core business functions.
♦ Built scalable IT architecture and integrated systems environment supporting investment operations, financial management, and executive reporting.
♦ Strengthened enterprise cybersecurity and compliance posture through Microsoft 365 security governance, identity and access management, and endpoint protection controls.
♦ Delivered executive dashboards and real-time reporting capabilities, improving leadership decision-making, financial visibility, and operational oversight.

Leadership Impact
♦ Own and execute enterprise IT strategy, digital roadmap, and systems modernization initiatives aligned with corporate growth objectives.
♦ Direct ERP strategy, implementation, customization, and lifecycle management to enable scalable and efficient business operations.
♦ Lead business process reengineering and automation initiatives, reducing operational friction and increasing organizational productivity.
♦ Oversee full systems development lifecycle, ensuring delivery of secure, high-performance, and business-aligned technology solutions.
♦ Partner with executive stakeholders to identify strategic opportunities, optimize technology investments, and enable digital-first operations.

Nov 2023 - Sep 2024

Senior IT Project Manager

KODLERS - Dubai, UAE (Remote)

Executive Profile
Delivered strategic leadership across multiple software development initiatives, driving end-to-end project execution, product development, and cross-functional team performance. Ensured alignment between technology delivery, client requirements, and business objectives in a fully remote, fast-paced environment.

Executive Achievements
♦ Directed simultaneous software development projects and programs, ensuring on-time delivery, scope control, and alignment with business and client objectives.
♦ Led development and enhancement of in-house software products, improving product functionality, user adoption, and overall market readiness.
♦ Managed distributed cross-functional teams, strengthening delivery efficiency, collaboration, and execution across development lifecycles.
♦ Established structured project governance, improving risk management, milestone tracking, and delivery predictability.
♦ Maintained strong executive and client engagement, ensuring transparency, stakeholder alignment, and high customer satisfaction.

Leadership Impact
♦ Oversaw full project lifecycle, including planning, requirements analysis, execution, risk mitigation, and delivery governance.
♦ Coordinated cross-functional teams across development, QA, and business stakeholders to ensure successful product delivery.
♦ Implemented project management best practices to improve operational efficiency and delivery consistency.
♦ Aligned product development with business strategy, customer needs, and long-term scalability objectives.
♦ Strengthened stakeholder communication through structured reporting, performance tracking, and executive-level updates.

Dec 2017 - Dec 2023

Project & Team Lead / Applications Administrator

Saudi Radwa Company Ltd. (FMCG), Jeddah, KSA

Key Deliverables:
♦ Dynamically handling the project planning, business goals, milestone delivery, project cost, project operational & technology risk, compliance, resource allocation & utilization matrix. Ensuring the scalability with growth, improvising the productivity, curtailed and enhanced capabilities by planning systems to automate problem-to-resolution processes.
♦ Delivering complex IT projects while managing risk, road-mapping technology & directing strategy aimed at driving new IT initiatives. Evaluating the business processes and anticipated requirements, uncovered improvement areas, and implemented the developed solutions.
♦ Leading on-going reviews of project processes and developing optimization strategies.
♦ Managing both functional and technical requirements while deciding on technical solutions.
♦ Driving project tasks against the plan and executing corrective action as necessary.
♦ Providing expert technical leadership to highly visible, sensitive, and multi-faceted projects.
♦ Leading the development, selection, tailoring, and deployment of processes, tools, and metrics.
♦ Engaging in troubleshooting and debugging to optimize performance. Supporting continuous improvement by investigating alternatives and new technologies and presenting these for architectural review. Utilizing industry-accepted testing methods to troubleshoot flaws.
♦ Identifying, prioritizing, and executing tasks in the software development life cycle.
♦ Responsible for handling and rendering support to 3 core Applications and all sales-related departments.

Microsoft Dynamic 365 implementation
♦ Implementing the MS Dynamics 365 Modules, Finance and Sales - Dynamic Mobile modules to van sales and key account customers. Analysis and Master Data Phase.

Sales Route Accounting System: MiRA (Minerets Route Accounting System)
♦ Entrusting with the overall accountability of project and application delivery Management. Enabling the Sales Route Accounting System.
♦ Integrating the management's requirements into the application process.
♦ Handling the end-to-end software applications aspects, including rendering front & backend support for end-users. Playing a significant role in planning, coordinating, testing, and communicating the changes and upgrades/maintenance schedules.
♦ Troubleshooting and resolving the problems by liaising with the users & vendors.
♦ Reviewing and confirming the process of new or modified applications/modules by conceptualizing and implementing the test plans. Obtaining the application controls by establishing the administrator and service level accounts.
♦ Maintaining a track record of system user guide documentation.
♦ Staying abreast with the relevant technologies and business processes.
♦ Providing proper program support by assessing the governing regulations
♦ Implementing and leading the best practices and Process automation.
♦ Ensuring promptness with the support and 24/7 on-call support.

Warehouse Management System:
♦ Design, Developed, Manage and Implementation of Warehouse management system.
♦ The designing and development using Microsoft Technologies (ASP.Net C#/SQL Server).
♦ Managing the addition of new features and user requests and delivering updates.
♦ Demonstrating project management expertise across various verticals, including project & application delivery management, implementation, and project lead.
♦ Managing the processing of Fresh and Frozen goods.
♦ Offering end users prompt support.

Mobile Device Management : SOTI-Devices Security and Remote Access Control
♦ Participating in end-user remote assistance.
♦ Safeguarding and defending the managed devices with restriction.
♦ Imparting training and guidance to the support team.

Integrations
♦ Delivering support in system integration between sales route accounting system and ERP team to preserve the transparency between systems data.
♦ Providing guidance and assistance to the Departments
♦ Supporting various sales-related linked departments (Sales, Finance, Supply chain, Quality Assurance).

Procurement Management with Supplier
♦ Coordinated the on-time delivery of required products and services.
♦ Negotiated quotations while emphasizing value addition to the business.

Jul 2013 - Jul 2017

IT Project Manager

OPCO Ltd. - Jeddah, KSA

Key Deliverables:

iDashboard Implementation:
♦ Oversaw and executed iDashboard implementation, ensuring seamless integration and optimal system operation.
♦ Proficiently managed technical aspects, resulting in a seamlessly integrated and optimized system.

In-House Software Development:
♦ Successfully managed and delivered in-house software development projects.
♦ Showcased exceptional project management skills, strict adherence to timelines, and effective budgetary control.

Team Leadership and Collaboration:
♦ Led cross-functional teams efficiently, fostering collaboration and ensuring seamless communication.
♦ Implemented project management best practices, leading to increased project efficiency and improved delivery outcomes.

Stakeholder Management:
♦ Effectively communicated project progress, risks, and mitigation strategies to stakeholders.
♦ Ensured transparency and alignment with organizational goals throughout the project lifecycle.

Client Relationship Management:
♦ Cultivated and maintained strong client relationships.
♦ Addressed concerns promptly, ensuring a high level of satisfaction.

Implementation & Clients Details:

♦ KAUST (King Abdullah university of Science and Technology) - Jeddah, Saudi Arabia

♦ SAHER (KSA Automated Traffic Enforcement Camera System) - Jeddah, Saudi Arabia

♦ PPMDC (Ports Projects Management & Development Co) - Jeddah, Saudi Arabia

♦ KFSH (King Fahad Specialist Hospital) - Dammam, Saudi Arabia

♦ SABIC (Saudi Basic Industries Corp.) - Jubail, Saudi Arabia

♦ SRFC (Saudi Radwa Food Company) - Jeddah, Saudi Arabia

Nov 2009 – Jun 2013

Software Development Manager

Aracco Holding Company, Al Hasa, KSA

Key Deliverables:

♦ Conducted team training before starting projects for employees to obtain an extensive understanding of project specifications and schedules.
♦ Demonstrated expert knowledge of agile methodologies, mentoring junior team members on Agile processes.
♦ Investigated software deployment and integration errors, finding swift resolutions and documenting processes for future reference.
♦ Met with clients, management and software developers to discuss new software projects and create project briefs.
♦ Consulted with software developers and management to determine software solution requirements.
♦ Planned scope, resources, budget and timeline for software projects, updates and installations.
♦ Tested products before initial release, verifying software stayed functional, efficient and in good working order.
♦ Monitored customer reviews and employee feedback to determine and implement new methods of improving services.
♦ Worked closely with various teams, checking and maintain high quality standards throughout software development lifecycle.
♦ Reviewed software solutions and system performance to identify areas for improvement, presenting improvement proposals.
♦ Established operational priorities to guide department activities.
♦ Assigned and monitored work of computer-related professionals.
♦ Assessed computing needs and system requirements by liaising with users, vendors and technicians.
♦ Procured software, hardware and infrastructure required to meet programmed demands.
♦ Identified, addressed and either resolved or escalated project issues.
♦ I utilized the Basecamp application to enhance the efficiency and organization of our project management, software development, and testing processes, ultimately leading to a more streamlined and effective implementation of our projects.

Jan 2007 - Dec 2009

Designer & Software Developer

a3mal-Business Information, Al Hasa, KSA

Key Deliverables:

♦ Clients, Projects and Vendor Management.
♦ Website Designing
♦ Website Development
♦ Desktop Software Development

May 2008 - Apr 2009

Sr. Software Developer

Solutionz247, Karachi, PK

Key Deliverables:

♦ Develop and design software system for desktop and web.

Nov 2007 - Apr 2008

Software Developer

Sistech, Karachi, PK

Key Deliverables

♦ Develop and design software system for desktop and web.

Mar 2007 - Aug 2007

Sr. Software Developer

Enabling Technologies, Karachi, PK

Key Deliverables:

♦ Develop and design software system for desktop and web.

My Portfolio

Product Owner of following Softwares

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MY PORTFOLIO

The top few projects that helped me advance my career's technical expertise in implementing software solutions

Design and Development Projects


2-Way SMS Short Code Service

Project Management, Technical talent acquisition specialist, Requirement Analysis, Cross functional team management, Testing and Quality Assurance

As a Software Development Manager at Al Areen Holding Company, successfully led a cross-functional team in the development of a cutting-edge 2-way SMS short code service for Al-Ahsa Municipality. This application serves the crucial purpose of delivering status updates to users who have submitted applications to the municipality.
The system allows applicants to check the status of their applications by sending their unique application number and selecting the specific service they wish to inquire about, streamlining the follow-up process. This versatile platform caters to various application requests, including those related to electricity, sewerage lines, and handling complaints, significantly enhancing the user experience and municipal service efficiency.


COM (Common Object Model) Component

Requirement Analysis with Cross Functional Teams, Development, Test and Quality Assurance

I have developed a cutting-edge Biometric Finger Verification Interface specifically tailored for KASB Bank's operations in Pakistan, utilizing Nitgen-brand biometric devices. The system underwent rigorous testing and integration, with successful implementation within MDS ATM machines. Additionally, a user-friendly desktop application was developed to allow branch clients to securely enroll their fingerprints for ATM card verification. To improve system security and performance, this multifaceted project made use of third-party components, SDK and COM (Component Object Model) technologies. A advanced biometric verification solution that improves the whole banking experience and upholds the highest security standards is the end result.


Organization Election Voting System

Designed and development, Testing and Quality Assurance, Project Management, Integration

As part of the 'a3mal information tech' project, I developed an effective desktop-based voting system for the Al-Ahsa Chamber of Commerce. This innovative system's seamless integration with the Al-Ahsa Chamber of Commerce HRMS made it possible to manage candidate information and the chamber president election process effectively.
The project involved creating a dynamic dashboard that showed the status of the voting process in real-time on the main hall screen, boosting transparency and participation during the election. The voting procedures in the Chamber are now far more effective and efficient thanks to this comprehensive solution.


School & Library Management System

Digital Transformation Consultancy, Designed and development, Testing and Quality Assurance, Project Management

Designed an integrated Online School and Library Management System for a Pakistani client, offering a holistic approach to education and resource management. The solution features an administration portal for school management, a teacher portal for homework assignments and event notifications to parents, and a student portal for streamlined homework management, complete with a comprehensive file management system. Additionally, the library management component ensures efficient cataloging and access to educational resources, making it a powerful tool for enhancing the learning experience.


Accident Claim Management System

Web Designe & Development, Project & Scope Management

Designed and Developed a comprehensive Online Accident Claim Management System tailored to meet the specific requirements of our esteemed UK-based client. This sophisticated platform not only simplifies but also significantly streamlines the process of initiating accident claims and submitting ticket requests for refunds.
Key features of this system include a user-friendly interface for easy claim initiation, automated ticket generation for efficient tracking and resolution, and a secure process for requesting refunds. These components work harmoniously to provide a seamless and user-friendly experience.


Online Sewerage Complain Management System

Requirement Analysis, Designed and development, Testing and Quality Assurance, Project Management

In order to meet the unique needs of our Saudi-based client, I have designed and created an advanced sewage complaint management system. Individuals can conveniently file online sewage-related complaints using this user-friendly portal.
Every complaint is effectively recorded and monitored thanks to the system's automated ticket production mechanism. It includes an approval level process as well, enabling organized checks and prompt issue resolution from the system.
This solution is a priceless asset for our client in Saudi Arabia because it not only improves user experience but also optimizes management and resolution of sewage-related complaints.

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Tariq Baig

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